Privacy Policy

At Fair Go Casino Australia, we respect the privacy of our visitors and understand the importance of protecting personal information. This Privacy Policy explains how information is collected, used, stored, and protected when visitors access and interact with our services.

Our goal is to provide transparency about how information is handled and help visitors understand their privacy rights. By visiting or using our services, visitors agree to the practices described in this Privacy Policy.

We recommend reviewing this policy regularly because privacy practices, technology, and legal requirements may change over time.

What Information Do We Collect?

When users visit us or interact with different features, certain information may be collected to improve performance, maintain security, and provide a better user experience.

The information collected may include personal details, technical information, and information related to how our services are used.

Personal Information

Personal information refers to details that may identify an individual. This information may be collected when an individual contacts us, requests support, or provides information through our forms.

Examples of personal information may include:

  • Name.
  • Email address.
  • Contact details.
  • Account-related information.
  • Communication records.

Any information provided should be accurate and up to date. Providing incorrect information may affect communication or account-related requests.

Fair Go Casino only collects personal information that is necessary for providing our services, responding to enquiries, improving user experience, and maintaining secure operations.

Technical Information

When users visit us, certain technical information may be collected automatically.

This information may include:

  • IP address.
  • Browser type.
  • Device information.
  • Operating system.
  • Service activity.
  • Pages visited.
  • Access time and date.

Technical information helps us understand how our services are used and lets us improve their functionality, performance, and security.

This type of information does not usually identify individuals directly but helps us maintain a better online experience.

How We Use Information?

We may use the information we collect for several purposes related to running our services and supporting our users.

Information may be used to:

01

Requested Services

We use the information provided to deliver the services requested and keep the account working as expected. This includes setting up the account and responding to requests made to us.

02

Enquiries

When a user contacts us, we use their details to understand their question and reply helpfully. We only use this information to support them and improve their experience.

03

Website Improvement

We look at how our features are used so we can make them clearer and more reliable. This helps us keep improving the experience we offer.

04

Security

Protecting accounts and information is a core reason we handle data carefully. We use it to detect issues and keep the experience safe.

05

Fraud Prevention

We use certain information to spot and prevent fraud or misuse. This helps protect everyone who plays with us.

06

User Requests

When a user makes a request about their account or data, we use their details to act on it correctly. We aim to handle every request accurately and promptly.

07

Performance

We review technical information to keep everything running quickly and smoothly. Better performance means a more enjoyable experience for everyone.

Collected information helps us understand user needs and provide a smoother experience when accessing features.

We do not collect or use personal information for purposes unrelated to running our services without appropriate justification or user consent where required.

How Do We Use Cookies And Tracking?

We may use cookies and similar technologies to improve our services and understand how youor behaviour.

Cookies are small files stored on a user's device that help us remember user preferences and provide a better browsing experience.

Cookies may be used for:

Website functionality. Performance monitoring. Security improvements. Understanding visitor activity. Remembering user preferences.

Cookie settings can be controlled through the browser. However, disabling cookies may affect certain features and functionality.

How Do We Protect Personal Information?

Protecting personal information is an important priority at Fair Go Casino. We use appropriate security practices designed to reduce the risk of unauthorised access, misuse, or disclosure of information.

Security measures may include:

Information Handling

Secure information handling procedures.

Account Protection

We apply safeguards designed to keep accounts and information secure.

Access Controls

Access to personal information is limited to what is genuinely needed to run our services.

Security Monitoring

We monitor for unusual activity to help protect personal data.

Although reasonable steps are taken to protect information, it should be understood that no online platform can guarantee complete security.

Personal information can also be protected by:

  • Using strong passwords.
  • Keeping login details private.
  • Avoiding suspicious links.
  • Using secure devices and networks.

Do We Share Personal Information?

We do not sell personal information to third parties.

Information may only be shared when necessary for legitimate purposes, including:

01

Service Providers

Some trusted service providers help us deliver core parts of our service. They only receive the information needed to perform their role.

02

Payment Partners

Payment partners help us handle deposits and withdrawals securely. They access only the details required to complete transactions.

03

Security

We work with partners who help strengthen the security around accounts and payments. Any information shared is limited to what security requires.

04

Legal Requirements

In some cases we may need to share information to meet legal or regulatory obligations. We only do this where it is genuinely required.

Third parties that assist with running our services may have access to limited information required to perform their services. These providers are expected to handle information responsibly and maintain appropriate security standards.

How Is Payment Information Handled?

Payments made through online casino services may involve external payment providers. These providers may process certain transaction details to complete deposits or withdrawals securely.

Fair Go Casino does not require unnecessary payment information and aims to support secure transaction handling.

We recommend reviewing the privacy policies of payment providers before using their services because third-party providers may have separate privacy practices.

What Are Privacy Rights And Choices?

Users may have certain rights regarding their personal information depending on applicable privacy regulations.

These rights may include:

01

Access Information

Users can ask us what personal information we hold about them. We will help them access it in line with their rights.

02

Request Corrections

If any details are out of date or incorrect, users can ask us to fix them. Keeping information accurate benefits the account and payments.

03

Privacy Questions

Users are welcome to ask how their information is collected and used at any time. We aim to be clear and open about our practices.

04

Deletion Requests

Where it applies, users can request that we delete their personal information. We will handle the request in line with the relevant rules.

Anyone with questions about privacy rights can contact Fair Go Casino through the available communication channels.

We aim to provide clear information and support users who want to understand how their information is managed.

How Long Do We Keep Data?

Fair Go Casino may retain information for as long as necessary to provide services, maintain security, meet legal obligations, and resolve disputes.

The length of time information is stored may depend on the type of information and the purpose for which it was collected.

When information is no longer required, appropriate steps may be taken to remove or securely dispose of it.

How Do We Use Information Responsibly?

Fair Go Casino is committed to handling user information responsibly and maintaining transparency about privacy practices.

We only collect information that helps us operate our services, improve services, communicate with users, and maintain security.

Users should also take responsibility for protecting their own privacy by carefully managing account details and choosing secure online practices.

Changes To This Privacy Policy

Fair Go Casino may update this Privacy Policy when necessary to reflect changes in how we operate, technology, or legal requirements.

Any updates will be published here, and we encourage users to review this Privacy Policy regularly to remain informed about how information is handled.

Continued use of our services after updates are made indicates acceptance of the revised policy.

Contact Us

Anyone with questions about this Privacy Policy, information handling practices, or privacy rights can contact the Fair Go Casino support team.

We are committed to maintaining a transparent approach to privacy and providing users with clear information about how their data is managed.

Fair Go Casino values user trust and continues to focus on creating a secure, responsible, and reliable online environment.