Terms And Conditions

The rules that apply when registering, depositing, claiming a bonus or withdrawing at Fair Go Casino Australia. Please read them before playing. Last updated 25 August 2026.

Section 01

Acceptance Of Terms

These Terms and Conditions govern the use of our services and everything available through it. By accessing our casino or opening an account, players agree to be bound by these terms.

If these terms are not accepted, our services should not be used. Additional rules may apply to specific promotions, games or payment methods, and those rules form part of this agreement.

Section 02

Eligibility And Age Restrictions

Services are available only to individuals who are at least 18 years of age, or the legal gambling age in their jurisdiction, whichever is higher.

By registering, players confirm that:

  • Players are at least 18 years old and legally able to enter into this agreement.
  • Players are not accessing our casino from a jurisdiction where online gambling is prohibited.
  • Players are acting on their own behalf and not for any third party.
  • Players are not currently self-excluded from gambling services.

Providing false information about age or eligibility may result in account closure and forfeiture of any balance in line with applicable rules.

Section 03

Account Registration

Each player may hold one account. Accounts must be registered with accurate, current and complete personal details, and players are responsible for keeping this information up to date.

Duplicate accounts may be closed, and any bonuses or winnings connected with them may be cancelled. We reserve the right to refuse a registration or close an account where these terms are not met.

Section 04

How Does Account Verification Work?

Verification checks confirm identity, age, address and ownership of payment methods. These checks help protect players and meet regulatory obligations.

Players may be asked to provide:

  • Government issued photo identification.
  • Proof of address such as a recent utility bill or bank statement.
  • Evidence of ownership of the payment method used.
  • Additional documentation where required for source of funds checks.

Withdrawals may be held until verification is complete. Completing verification early is the simplest way to avoid delays.

Section 05

Account Security

Players are responsible for keeping their login details confidential. Activity carried out through an account is treated as that of the account holder.

  • Use a strong password and do not reuse it on other websites.
  • Never share login details or allow another person to use the account.
  • Log out when using shared or public devices.
  • Report suspected unauthorised access to support immediately.
Section 06

Deposits

Deposits must be made using a payment method registered in the player's own name. Minimum and maximum amounts, processing times and any fees depend on the method selected and are shown in the cashier.

Deposited funds are intended for play with us. Attempting to use the account purely as a transfer or currency exchange service is not permitted.

Section 07

Withdrawals

Withdrawal requests are processed once account verification is complete and any applicable bonus conditions have been met. Where possible, withdrawals are returned to the original payment method.

Withdrawal processing may be affected by:

  • Outstanding verification requirements.
  • Unmet wagering requirements on active bonuses.
  • Payment provider processing schedules and banking hours.
  • Withdrawal limits applying to the chosen method or account level.
Section 08

Bonuses And Promotions

Bonuses are optional promotional offers with their own terms. Before claiming any offer, the specific conditions attached to it should be read.

Bonus terms commonly cover:

  • Minimum qualifying deposit.
  • Wagering requirements and how they are calculated.
  • Games that contribute to wagering, and at what rate.
  • Maximum bet size while a bonus is active.
  • Expiry periods for bonus funds and free spins.
  • Maximum withdrawal limits applied to bonus winnings.

Bonus abuse, including coordinated play across multiple accounts or bet patterns designed solely to exploit an offer, may result in cancellation of the bonus and related winnings.

Section 09

How Are Game Rules And Fairness Handled?

Game outcomes are determined by random number generation supplied by the relevant game providers. Neither players nor we can influence the result of an individual round.

In the event of a malfunction, disconnection or obvious error, affected rounds may be voided and stakes returned. Where a discrepancy arises, server side records are treated as the authoritative record of play.

Section 10

Prohibited Activities

The following are not permitted:

  • Opening or operating more than one account, including accounts under another name.
  • Using automated software, bots or scripts to interact with games.
  • Colluding with other players or manipulating game outcomes.
  • Providing false information or documents at any stage.
  • Using funds derived from unlawful activity.
  • Attempting to access, disrupt or damage our systems or its security.

Accounts involved in prohibited activity may be suspended or closed, and relevant information may be shared with regulators or law enforcement where required.

Section 11

Responsible Gambling

Gambling is entertainment and should never be treated as a source of income. Tools such as deposit limits, session reminders, time-outs and self-exclusion are provided to help players stay in control.

Further guidance and support contacts are always available to players. Support organisations are listed there for players who would like independent, confidential help.

Section 12

Dormant And Closed Accounts

An account with no login or transaction activity for an extended period may be treated as dormant. Where permitted by applicable rules, an administrative fee may apply to dormant accounts holding a balance.

An account may be closed at any time by contacting support. Any remaining balance will be returned in line with verification requirements and applicable regulations.

Section 13

Intellectual Property

All of our content, including logos, text, graphics, software and game assets, is owned by Fair Go Casino or its licensors and is protected by intellectual property laws.

Content may be used only for personal, non-commercial use. Copying, distributing or modifying content without written permission is not permitted.

Section 14

Limitation Of Liability

Our casino is provided on an as available basis. While we work to keep our casino running smoothly, we do not guarantee uninterrupted access, and maintenance or technical issues may occasionally affect availability.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of our casino, including losses caused by connection failures, device issues or third-party providers. Nothing in these terms excludes liability that cannot lawfully be excluded.

Section 15

How Are Complaints And Disputes Handled?

If something goes wrong, contact our support team first with a clear description of the issue and any relevant details such as dates, transaction references and screenshots.

  1. Raise the issue with customer support.
  2. If unresolved, request escalation to a senior review.
  3. If dissatisfaction remains, the matter may be referred to the relevant external dispute resolution body or regulator.
Section 16

Changes To These Terms

These terms may be amended from time to time. The revision date at the top of the page shows when the current version took effect, and continued use of our casino after an update constitutes acceptance of the revised terms.

Section 17

Governing Law

These terms are governed by the laws applicable to the licence under which our casino operates. Where local consumer protection laws grant players additional rights, those rights are not affected by this agreement.

Something Unclear?

If any part of these terms needs explaining, our support team can walk players through it before depositing or claiming an offer.

Contact Support

18+ only. Wagering and eligibility conditions apply.